April 28, 2011
Yukako Uchinaga, CEO of Berlitz has cited worried teachers leaving Japan and the threat of blackouts as having had a significant effect on the language school operator's business immediately following the March 11th earthquake, with 40% of its teachers becoming unavailable. She noted that the Bennesse subsidiary has consequently realized "the need to change how we offer lessons".
Speaking to the Nikkei Marketing Journal, Uchinaga commented that online lessons "had little support within Berlitz before the disaster. [Classroom-based lesson] are important, of course, but as we were forced to close classrooms after the quake, many of our employees realized the importance of having another teaching style".
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• Profile of Yukako Uchinaga
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