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December 07, 2010

British Council issues refunds, apologizes to schools using Education UK website

Teaching-English-in-Japan-Education-UK.png" The British Council, in response to criticism of its Education UK website (set up to encourage overseas visitors to study in the UK) is issuing refunds to participating schools and colleges. In a letter to schools, the Council stated: "...not all of the promised functionality was delivered... we fully appreciate that this has been disappointing and frustrating."

ELT institutions will receive a 100% refund. The full letter from the British Council can be viewed here.

In a scathing blog post on the subject, David Blackie, managing director of International Education Connect comments: "Refunds or no refunds, trying to patch up Education UK is not the solution. What is needed now is for the organisation to accept that this activity is not something it should be involved in, is not something it has ever done with any skill or success, is an area where it has a long term and consistent record of failure and damage, and that it is something that is done very much better, more cheaply and more productively by others. The British Council should back off."

Reported by: Russell Willis

See Also:
Education UK
The British Council
International Education Connect

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